Balanced Scorecard

Course Overview:

It is our point of view that organizational performance management is a key driver for Business results. Through this course, one will learn how to set performance expectations, provide feedback and coaching to reach those expectations, and review and recognize performance results.

Course Outline:

• Introduction
• Balanced scorecard overview
• Determine strategic direction
• Building strategy maps
• Complete corporate scorecard and targets
• Cascade the scorecard
• Performance management overview
• Cascade the scorecard
• Performance management overview
• Plan performance
• Track performance
• Assess performance

Duration:

3 days